Returns & Exchanges

At nextzett USA, we stand behind the quality of our premium automotive care products and offer a 30-day return window for items in their original, unused condition. If you are not completely satisfied with your purchase, we are committed to making the exchange or refund process as seamless as possible.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team via email with your order number and the reason for the return to receive a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare the Package

  Securely pack the unused items in their original packaging, ensuring all caps are tightened to prevent leakage during transit, and include a copy of your packing slip.

• 3.
  Ship the Items

  Affix the provided shipping label or use a traceable carrier of your choice to send the package back to our main distribution center in the USA.

• 4.
  Receive Refund or Exchange

  Once our warehouse inspects the returned goods, we will process your refund to the original payment method or ship out your requested exchange within 5-7 business days.